Shipping

  • We offer two flat‑rate overnight shipping options:

    • Oregon Overnight Shipping: $35

    • Flat Rate Shipping All Other States: $50

    Shipping is automatically calculated at checkout based on your address.

  • Yes — orders over $349 ship free anywhere in the U.S.

  • Yes. Local pickup in Albany, OR is free and available by appointment.

  • Every coral is shipped with:

    • Insulated shipping boxes

    • Heat or cold packs depending on weather

    • Secure specimen cups or bags

    We pack each order to ensure your coral arrives healthy and stable.

  • We ship Monday–Wednesday to avoid weekend delays and ensure the safest arrival window.

  • We offer a 2‑hour DOA guarantee on all coral shipments. All DOA claims must be reported within 2 hours of the carrier’s recorded delivery time. Clear photos of the coral inside the original shipping bag/container are required. Claims reported after 2 hours or without the required photos are not eligible for replacement, refund, or store credit. Once the coral has been removed from the shipping container and placed in the customer’s aquarium, it is no longer covered under the DOA 


  • To qualify for DOA coverage, you must:

    • Take clear photos of the coral in the sealed bag

    • Email all photos to tothemaxcorals@gmail.com within 2 hours of delivery

    • Do not acclimate or discard corals until you have contacted us and provided photos if you believe it is DOA

    No exceptions — this protects both you and us.

    What is not covered?

    Our DOA guarantee does not cover:

    • Corals left outside after delivery

    • Shipping delays caused by UPS/FedEx

    • Incorrect or incomplete addresses

    • Damage caused by improper acclimation

    • Death occurring after the 2‑hour window

    We pack every coral with extreme care, but once the package is delivered, it must be brought inside promptly.

  • DOA claims are issued as store credit only. Shipping costs are non‑refundable.

    What if multiple corals are in the same order?

    Only the affected coral(s) will be credited. Healthy corals in the same shipment are not eligible for DOA credit.